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News Release

02/24/2010

alfabet Continues to Make Strong Headway in Business IT Management Segment Despite Slumped IT Market

Solidifies Leadership in Business IT Management With Stellar End-of-Year Results; Revenue up 20%, EBITDA up 190% in 2009 vs. 2008

CAMBRIDGE, Mass. — Feb. 24, 2010 — alfabet, a leading software provider in Business IT Management, today announced its financial results for 2009. Revenue was up 20% in 2009 vs. 2008 and EBITDA grew by 190% in the same period.

“The more you treat IT resources as a commodity, the less you want it to cost and the more you want to optimize its utilization,” said Erik Masing, CEO and president of alfabet. “This realization is the driving force behind our growth. With our software, organizations have the means to reduce unnecessary IT costs and optimize their IT portfolios with immediate effect. What makes us unique is that right now we’re the only company providing best-practice automated processes out of the box to effectively manage IT and synchronize it with the business agenda.”

Other highlights for the year included the following:

-alfabet added scores of leading international companies to its client portfolio and completed 150 transactions with new and existing customers, which now includes many of the world’s top 10 companies in the banking, insurance, telecommunications, IT, automotive, energy and utility sectors.

-alfabet increased its employee base by 10% in sales, professional services and customer support primarily to meet growing demand in the US and APAC markets.

-alfabet’s planningIT was the top ranked current offering for Enterprise Architecture Tools and IT Planning in “The Forrester Wave: Business Process Analysis, EA Tools, and IT Planning, Q1 2009,” Forrester Research, Inc., January 2009. The company was also positioned in the leader’s quadrant for Enterprise Architecture Tools Magic Quadrant (Gartner, Inc. "Magic Quadrant for Enterprise Application Tools" by Robert A. Handler and Chris Wilson, November 12, 2009).

-Two new major releases of planningIT were successfully launched in April and October, adding several significant new capabilities in IT risk management, IT management integration, key visualizations, as well as many new powerful capabilities in the area of Business IT Management.

-The PLUG (PlanningIT User Group) was launched to provide a forum for the fast-growing international planningIT user community to share experiences, best-practices and provide input into the product roadmap.